Competition watchdog orders mobile cash firms to reveal fees

Competition Authority of Kenya director-general Wang'ombe Kariuki. PHOTO/FILE 

By MUGAMBI MUTEGI

In Summary

• Mobile telecoms operators like Safaricom will be required to disclose all transaction charges to customers just before they effect the payment and issue a receipt.
• Commercial banks will also have to highlight just how much they bill for mobile loans, mobile-to-bank transfers, account balance enquiries, airtime top-up, utility payments among many other mobile-based services.