Yahoo ex-employees mourn tech giant's decline

Yahoo CEO Marissa Mayer. PHOTO | FILE | AFP 

By REUTERS

In Summary

• Launched in 1994 by two Stanford graduate students, Jerry Yang and David Filo, Yahoo in its early years was the destination of choice for many making their first forays into the world wide web.
• The company soared, and then crashed in the first dot-com bubble - and then emerged from the rubble as one of the few internet companies with substantial revenues and profits.
• Many ex-Yahoos are quick to acknowledge that the company eventually lost focus as it grew big and bureaucratic, and came to be dominated internally by endless meetings and PowerPoint presentations.
• Rob Solomon, former Yahoo senior vice president of commerce and current GoFundMe CEO, last year published a list of several dozen former Yahoo executives who moved on to become Silicon Valley power players.
• Some of its other illustrious members include LinkedIn Corp CEO Jeff Weiner, WhatsApp co-founders Jan Koum and Brian Acton, and the late SurveyMonkey CEO Dave Goldberg.

Former Yahoo executive Dan Rosensweig has not worked at the pioneering internet company in nearly a decade.

But last week, as Yahoo Inc prepared to sell its core internet business, he was sporting a Yahoo T-shirt and, in an interview, revelled in memories of the company's heyday, along with the deep impact its alumni had - and still have - in shaping Silicon Valley.

He recalled a workforce that believed "they were doing something that mattered: bringing people information," said Rosensweig, the company's chief operating officer from 2002 until 2007.

"I hire as many ex-Yahoos as I can, because I know their commitment, their talent."

Rosensweig - now CEO of the online education company Chegg Inc - is one of scores of executives around Silicon Valley who still "bleed purple," as many Yahoo alums put it, despite the company's more recent instability and decline.

In the formative years of the web, Yahoo was the biggest, richest internet upstart in Silicon Valley, and it incubated a generation of executives.

Now, as a sale and possible dismemberment of the company looms, a wave of sorrow and nostalgia is reverberating through the Yahoo diaspora.

"People are sad," said Change.org President Jennifer Dulski, who left Yahoo in 2007 after nearly a decade.

"Until it really is over, a lot of us believe there will be a chance for resurgence."

She compared the emotions surrounding the auction to "when your parents sell your childhood home."

Launched in 1994 by two Stanford graduate students, Jerry Yang and David Filo, Yahoo in its early years was the destination of choice for many making their first forays into the world wide web.

The company soared, and then crashed in the first dot-com bubble - and then emerged from the rubble as one of the few internet companies with substantial revenues and profits.

The peak came in the mid-2000s, many former executives say, with advertisers desperate for a presence in the new online medium filling the company's coffers.

But even then, Google was busily undermining Yahoo's core business - helping people find things on the internet.

By 2008, Yahoo was fending off a contentious takeover bid from Microsoft Corp and struggling to define its mission. That core question was never really answered, leading to years of management instability and shifting priorities.

Google, Facebook Inc, Amazon.com Inc and a host of new companies, meanwhile, claimed much of the territory that might have been Yahoo's.

The auction of the company's core assets - which has drawn bids from Verizon Communications Inc, AT&T Inc and others and is expected to conclude by the end of the month - is likely to value them at about a hundredth of what Google-parent Alphabet Inc is worth.

The auction does not include Yahoo's valuable stakes in Alibaba Group Holding Ltd, the Chinese e-commerce juggernaut, and Yahoo Japan Corp.

The alumni network

Some of the 23 former Yahoo executives interviewed by Reuters carry other emotions, including frustration with all the missed opportunities, and anger over the management dysfunction that has plagued the company for a decade.

Still, many former employees remember the Yahoo of a certain era as a special place, pointing to a youthful energy, a culture of learning and the excitement of being on the front lines of the internet revolution.

"Working at Yahoo for people who were young in their career was like going to a large research university," said Dan Finnigan, a former senior vice president of Yahoo and now president and CEO of Jobvite. "People who started in media went into sales, people who started in sales went into recruiting, people went from engineering to product. It was highly encouraged."

Luanne Calvert, chief marketing officer at Virgin America Inc (VA.O), was at Yahoo from 1999 to 2002. She credits the experience with making her career.

"It was pretty amazing that you could kind of create your own job" at Yahoo, as she did. "I became the queen bee of buzz marketing ... It changed my life in terms of (experience that was) really relevant to the future of marketing."

Many ex-Yahoos are quick to acknowledge that the company eventually lost focus as it grew big and bureaucratic, and came to be dominated internally by endless meetings and powerpoint presentations.

By 2010, said Shashi Seth, who arrived that year as a senior vice president, "people just looked at Yahoo as a job. It wasn't their passion."

Still, even today, the eagerness of ex-Yahoos to work with one another is undiminished. A Meetup group, at least two Facebook groups, a smartphone app called "xY!z Network" and a LinkedIn group with more than 15,000 members tie the ex-Yahoos together.

For some, connections with fellow Yahoo alumni turned into lasting business relationships.

Slack, the red-hot business messaging upstart, was founded by Flickr creator and former Yahoo executive Stewart Butterfield, and financed by former vice president of Yahoo search Andrew Braccia, who is now a general partner at venture capital firm Accel.

Accel has also invested in Cloudera, co-founded by former Yahoo engineering VP Amr Awadallah.

Ann Crady Weiss, a former director of business development at Yahoo and co-founder of nursery products company Hatch Baby, said the majority of financing she's received since leaving Yahoo and starting two businesses "came either directly from a Yahoo person or one degree of separation from a Yahoo person."

"For me, that alumni network and those referrals set me on a path for success," she said. "Yahoo was critical to my future."

Rob Solomon, former Yahoo senior vice president of commerce and current GoFundMe CEO, last year published a list of several dozen former Yahoo executives who moved on to become Silicon Valley power players.

Some of its other illustrious members include LinkedIn Corp CEO Jeff Weiner, WhatsApp co-founders Jan Koum and Brian Acton, and the late SurveyMonkey CEO Dave Goldberg.

The power and reach of the Yahoo diaspora, Solomon said, helps dull the pain of the company's decline.

"We know each other, we trust each other," he said.

"We've been through a lot together and will all help each other out."

Reporting by Deborah M. Todd and Jeffrey Dastin in San Francisco