VODACOM Tanzania
Plc has introduced 'build your own bundle service' that gives customers
the
The Director for
Consumer Business Unit at Vodacom, Ms Linda Riwa said the telecom
company is once again bringing cost efficient innovative product into
the market to enhance usage of communication services and contribute to
economic growth.
"Realising that
customer needs are different yet all customers want more value for what
they pay for, we decided to create this service giving them the freedom
to get exactly what they want and at a cost, they are willing to pay,"
she said.
The company
provides a wide range of communication services to consumers and
enterprises namely voice, data and messaging, video, cloud and hosting,
mobile solutions and financial services to over 14.1 million customers.
The use of mobile
money services, in particular M-Pesa has provided both individuals and
businesses with an effective and reliable method to save and invest
money, as well as access to a range of other financial services,
including digital payments.
Mobile money has
also helped provide small to medium enterprises (SMEs) in Tanzania with
an opportunity to grow. For instance, mobile money helps businesses
manage their cash flow more effectively, allowing them to build capital
which can be invested in future business opportunities.
Ms Riwa added that a
customer can design own bundles composing of data, SMSs, minutes and
combo depending on what they need, at a cost, they can afford and at
validity, they prefer.
This is a testament
of how much Vodacom value its customers and are giving them the freedom
to create own bundle mix thus offering convenience and efficiency in
the way customers spend.
Vodacom Tanzania has a bundle portfolio that caters for all their customers depending on their specific needs.
The Head of
Department, Strategy, Consumer Insights and CVM at Vodacom, Jackson
Walwa said the service is accessible to all customers and on both
feature and smartphone.
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