By Helen Oji
Dividends
are the distributable earnings of a company, which are determined by ...
its board of directors. However, when declared, it becomes a liability
on the company, CAMA (1990).
When a dividend is not claimed by the shareholder for any reason, it
contributes to the incidence of unclaimed dividends. According to CAMA
(1990), dividends are considered unclaimed after 15 months from the date
of declaration.
Regrettably, the incidence of unclaimed dividends remains one of the
perennial issues that have continued to remain a challenge in Nigeria’s
capital market. This issue has remained on the front burner of public
discourse in the past few years, especially amongst stakeholders.
From as little as over N2 billion in 1999, the figure has since risen
sharply to N158.4 billion at the end of 2019, representing an increase
of 32 per cent from N120 billion recorded in 2018.
To contain the rise, the market regulators introduced the process of
dematerialisation, which is the conversion of a share certificate from
physical to electronic form that is credited to an investor’s Central
Securities Clearing System Limited (CSCS) account.
The move, rather than boosting transaction processes, instead
heightened the delay; accompanied by irregularities that also encouraged
fraud, with attendant loss of share certificates, delay in receipt of
dividend warrants, notice of meetings, and companies’ annual report.
As a result, many shareholders are not aware of the true status of
their shareholding in many of the companies listed on the Nigerian Stock
Exchange (NSE), NASD Plc, or Over-the-counter (OTC), also called the
off-exchange trading market.
Shareholders often say they have lost their investment or that their
company has shut down because they have not heard from them for a long
time, just as many have shares in companies that closed shop due to
failure, merger or acquisition.
To reduce unclaimed dividends to the barest minimum, a Professor of
Economics, Babcock University, Segun Ajibola, who noted that the main
cause is traceable to identity management, insisted that registrars must
evolve a seamless process of updating the details of shareholders from
time to time to be current with the contact details of shareholders.
Aside updating their details, the University Don also suggested that
shareholders should also be made to provide details of beneficiaries of
the dividends to the registrars in the case of death.
“The Problem of unclaimed dividends has been with us in Nigeria for a
while. There are occasions when shareholders would have changed postal
addresses unknown to the registrars of the companies paying the
dividends; hence dividend warrants cannot get to the shareholders.
“It is worse when the shareholders are dead and no beneficiaries are
named or traceable, or the process of change from the dead old
shareholders to the new ones is cumbersome.”
Furthermore, he stressed the need for the registrars to also mount a
campaign to encourage shareholders to open CSCS accounts, to help
warehouse the shareholders’ details, which can be updated from time to
time.
“Shareholders should be encouraged to embrace e-dividend platforms.
Payment of dividends directly to the bank accounts of shareholders by
the registrars would reduce the problems posed by changes in the contact
addresses of shareholders. Registrars and SEC and other regulatory
bodies in the Nigerian capital market should mount regular training to
this effect.”
He also advised that accounts of companies and registrars should be
audited by the regulators regularly to determine the quantum of unpaid
dividends, and impose sanctions if found to be above certain thresholds.
Currently, many shareholders are still holding on to share
certificates issued to them many years ago, whereas the underlying
shares have been posted in their electronic form to an unknown CSCS
account or registrars department in the aftermath of a capital
restructuring scheme.
In other cases, the shares have ‘evaporated’ as the business they
invested in had been officially liquidated like the Nigeria Bottling
Company Plc, Nigerian Tobacco Company Plc, Trade Bank, Afribank,
International Merchant Bank, Savannah Bank, and a host of others.
Consequently, such shareholders are virtually cut off from the
companies and do not know what is going on with their investment nor can
they participate in the company’s activities, as envisaged in the
Companies & Allied Matters Act 1990, and Investments &
Securities Act 1991.
If dividends remain unclaimed for whatever reason, they become a
disincentive to investment, and may erode investors’ confidence in the
local bourse.
Indeed, there has been a lot of worry among regulatory authorities,
company executives, registrars of companies, and the general public in
Nigeria, regarding the rising incidence of unclaimed dividends.
Despite the measures put in place by the Securities and Exchange
Commission (SEC), to stem the rising figure and contain the cankerworm,
investors’ returns on investment have continued to accumulate on a
yearly basis without being claimed.
The Commission, saddled with the primary responsibility of investor
protection has repeatedly introduced initiatives to ensure that
investors are not denied their right of investing in the capital market.
The e-registration platform was launched in efforts by the market
regulators to eradicate the difficulties encountered by retail investors
in claiming their dividends through their savings accounts.
The initiative was undertaken by SEC in collaboration with the
Central Bank of Nigeria (CBN), and the Nigeria Inter-Bank Settlement
System (NIBSS).
The former Acting DG of the SEC, Mary Uduk, at a meeting in Abuja
last year, had also linked the incidence of unclaimed dividends to poor
identity management.
She said: “Right now, you will not get unclaimed dividends from new
issues. Part of the problem of unclaimed dividends has to do with
identity management, and we are doing all we can to educate the public,
and engaging the various stakeholders to be able to get a lot of the
information that we require.”
“Since then, items like the Bank Verification Number (BVN) have been
added to help in identity management; the capital market is also taking
advantage of it. The Central Securities Clearing System, and the
registrars are working together to ensure that more information from the
legacy shareholders are being collected to be able to update their
information and get them to claim their dividends.”
She added: “The registrars don’t have direct interface with
shareholders, they deal directly with stockbrokers. But there is a
committee comprising the SEC, the registrars, the stockbrokers, the
issuing houses, the CSCS, and NSE working on that in addition to the
e-dividend management committee.
“The committee has come up with a resolution which was adopted at the
last Capital Market Committee meeting. Part of the resolutions was that
stock brokers will update information in respect of their client.
“Before 2008, we had a lot of Nigerians who bought shares in the
capital market, and at that time we did not have BVN numbers. Even some
of them did not provide their account numbers. What was agreed was that
we would update information of such shareholders. That information will
be transmitted to the CSCS, who will update their own information and
send them to the registrars.”
With the rule on electronic offering, “We believe that by the time we
commence that, it will address the issue of unclaimed dividend. Before
you can complete the application, the system will validate your account
number; the system will not accept incomplete applications. We believe
that in addition to the e-dividend mandate, these other initiatives that
the Commission is doing with other stakeholders will address the issue
of unclaimed dividends,” Uduk said.
To also reduce the quantum of unclaimed dividends, the new
Director-General, SEC, Lamido Yuguda, said the Commission will introduce
a forbearance window to enable investors that bought shares with
different names to regularise their accounts.
“We have told them that there is no penalty for doing so, as the SEC
is not prosecuting anybody. All we want is for them to be able to get
the benefits of their investments. However, many people have still not
been able to claim their dividends because some of them have forgotten
the names they used while others have not been able to prove to their
stockbrokers that they are the owners of the shares.
“The SEC has given such shareholders amnesty to go and claim their
shares and as people are claiming those shares, unclaimed dividends
number will go down. On our part, we will continue to persuade investors
to regularise their accounts in order to curb the problem of unclaimed
dividends.”
Recall that a former Director-General of SEC, Mounir Gwarzo, had said
at the formal unveiling of the e-mandate registration platform that it
would address the lingering problem of unclaimed dividends in the
market, and part of the 10-year Capital Market Master Plan, would
address the issues of non-payment of dividends into customers’ savings
accounts.
“The era of stale dividends and huge unclaimed dividends in the
market will be a thing of the past with the launch of an e-dividend
payment platform. The Commission will conduct intensive training for
bankers and registrars on the usage of the new portal.”
The Commission had urged investors to approach their relevant banks
and registrars to process and upload their mandates to the e-Dividend
Mandate Management System (e-DMMS) free of charge for 90 days, effective
December 14, 2015.
At the expiration of the deadline, the Commission said subsequent registration for such documents would attract a fee of N100.
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