Amid strong demand
for automotive vehicles, several domestic and foreign manufacturers are
planning to expand their production bases in Tanzania. Government of
Tanzania also prioritizes the automotive segment as a key revenue
generator and is encouraging flow of FDIs in automotive industry -
Tanzania Automotive Market, Size, Share, Outlook and Growth
Opportunities 2020-2026 (Report)
Tanzania is one of
the most promising and fastest growing automobile markets in the region.
Tanzania automobile industry is supported by multiple factors such as
labour availability, R&D efforts, geographic advantage and
government support.
With positive
outlook for economy and greater household purchasing power, the
automobile sales in the country are set to witness strong surge in
sales.
Meet Mr. Edwin Mac
Temba the CEO of Mac Auto Express Garage in Dar es Salaam. He gives The
Exchange an exclusive breakdown of how the subsector is performing, how
it survived during the corona virus outbreak and how it is recovering as
well as what the future holds.
Please give us a brief history of your professional time in the automobile serving industry.
My name is Mac
Temba also famously known as #Daktari wa Magari. I have been in the
automotive industry over 10yrs,by professional am a Marketer also with
Bsc in Human Resources management from Institute of Social Work-Dar es
Salaam.The passion to cars led me to be in this field so that I was
curious in learning and trying to solve clients demands in Auto
Accessories and car upgrades n decorations.
2. The Vehicle Doctor (Daktari wa Magari), what drove you to set up Mac Garage instead of any other investment
After doing
research I found out that this field is having a big potential but
locals are not investing to this field garage facilities with standards
to cater all clients high and low classes. Also I wanted to show people
that even we locals can have a better garage with class and be able to
serve the top clients with technology and modern ways. Also we aimed in
showing people that even locals can invest and have modern facilities
garage to serve clients.
3. What services are offered at Mac Garage
We are a full time
Automotive garage deals with Painting, panel beating, body works
repairs, Auto services(Air conditioning repairs + Oil change+Auto
diagnosis) as well as Interior & Exterior solutions for all
vehicles. We are working 24hrs to serve you better as well as mobile
services 24/7.
4. What makes Mac Garage unique from other garages
We serve customers
in 24hrs together with the best customer support 24hrs,We are Problem
Solvers Experts so always clients gets more than expectations. Also our
garage is most secured with all modern security facilities to make
clients cars safe 24/7.
5. It is now a modern world of technology what modern techniques and equipment are offered at Mac Garage
In this era of
technology in Mac Auto Xpress Garage we offer all the latest solutions
for all modern cars both Europeans and Japanese in Auto diagnosis as
well as modern ways of fixing its faults by using modern devices and
machines.
We are now in final
stages of developing both android and Ios app which will assist clients
to report accidents and book our services easily via mobile and we will
be able to serve them better.
6. Many people fear the price of specialized garages and chose to use informal mechanics what are the dangers of this and...
The danger is the
informal mechanics are not having the right machines to identify the
fault, so by guessing they will make that car in bad condition and makes
it not be in good way.
7. Are your pricing favorable to Tanzania's middle class
Yes, our Garage is
serving both classes, we have all options and our prices are friendly
which makes our customers prefer us all the time.
8. Insurance processing in the event of an accident is an issue how does Mac Garage assist clients
In Mac Auto Express
Garage we are working with all insurance companies in accidents issues
with their customers, and also we do advice and offer assistance on how
to file claims to clients during accident and we offer extra services
like Breakdown/Towing during accident.
9. All businesses were affected by the coronavirus how did Mac Garage survive and what are you doing to keep your business going
Yes Corona affects
a bit our business because we deal with cars and during the corona
crisis most of our clients were at home and working from home, so the
business was a bit low but we had to introduce the pick n service mode
whereby our drivers were going to take cars from clients homes and bring
to garage for services and later we return to clients. Also we had to
introduce mobile services to clients so that to maintain our market
share. But all these were done by following all safety measures advised
by Ministry of health and in our garage all workers and guests were
following those precautions as well.
10. Are there any legal issues that the automobile servicing industry are facing that you would like the government to address
We want the
government to implement an automotive industry business blueprint which
will assist local business to have smooth growth and also to reduce a
lot of fees which are being charged which gravely affects business
growth.
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