Toyosi Olatunji
As the global economy emerges from its
recent slowdown, many small businesses have turned their
thoughts to how
they will achieve growth in the coming months.
Although the nature of the economy has
changed, strategic partnerships remain a useful option for small
businesses looking to drive growth. Here is some information about the
types of strategic partnerships that are available and how your business
can use these types of relationships going forward.
A strategic partnership is a mutually
beneficial relationship between two businesses which aren’t in direct
competition with each other. These partnerships usually involve
businesses sharing one or more of the following: customers; industry
knowledge; resources; marketing resources; events and data
The primary goals of strategic
partnerships are usually to improve your customer offering, offset
costs, or expand your customer reach.
By combining resources, both businesses
become stronger and more resilient. Strategic partnerships often provide
new growth opportunities, something which is particularly useful in
this difficult business climate.
There are several types of strategic partnerships, but the most useful options for small businesses are:
Strategic Referral Partnerships
A referral partnership involves each of
the business partners referring customers to the other. It is a very
common form of partnership amongst small businesses.
A real world example of a referral
partnership would be a car tyre sales business partnering with a local
car repair shop. When the car repair shop notices that a customer
requires new tyres, they are directed to the tyre shop and vice versa.
The two businesses share customers, which provides opportunities for
growth.
Strategic Marketing Partnerships
A strategic marketing partnership
involves working with a partner to co-brand products or services in
combined marketing campaigns. Food companies and technology companies
often use this type of relationship to reduce marketing costs, increase
customer engagement, and boost sales.
Strategic Supply Chain Partnerships
This is a coalition of two or more
businesses in the same supply chain. The businesses in the partnership
work together to create more value than they would if operating
independently.
Some of the activities businesses can
perform together include manufacturing, marketing, sales, distribution,
product development and research. This is a more sophisticated form of
partnership, but it can be very advantageous for small businesses
involved in manufacturing.
Strategic Technology Partnerships
This is a partnership that a small
business makes with an external technology provider. In return for
exclusively working with the technology company, the business receives
cheaper rates and access to new technologies to improve workflow. Small
businesses can save money and improve their operations by entering into
technology partnerships.
Strategic Financial Partnerships
A strategic financial partnership is
similar to a technology one, with a focus on financial activities
instead of technology. Your business can form alliances with accounting
agencies, banks, lenders, and finance professionals to achieve better
outcomes.
One recent example of this type of
relationship is the partnership between Nigerian-founded Fintech,
Flutterwave and Uber. Flutterwave is providing access to their
Pan-African network of remittance partners, so Uber can deploy its cash
digital wallet feature for their customers. Both companies benefit from
this relationship.
Strategic Integration Partnerships
This type of partnership involves
combining the different technologies, products, or services from a
variety of businesses. The partners remain independent, but share the
benefits and risks involved in their joint venture.
A large-scale example of this approach
would be the Nike and Apple creating products (shoes and phones) which
could integrate with one another.
Small businesses can use a similar
approach whenever there are complementary products or services in the
same market. For example, a fruit shop could form a partnership with a
local chocolate factory to produce a line of chocolate coated fruits.
Businesses can also share infrastructure
or occupy the same space in order to reduce overheads and operating
costs. In many cases, this approach can help both businesses generate
more sales. Since they share customers they can attract more customers
to their shared space as it will be more convenient for their customers
to shop in a single location.
Are Strategic Partnerships Still Useful in the Emerging World?
The shakeup of the global economy has
presented many challenges for small businesses. Businesses that are able
to quickly adapt to these challenges have the greatest chance of
success.
Strategic partnerships give small
businesses an opportunity to diversify their operations, become more
agile, and improve their financial stability. Small businesses can use
partnerships to improve their products or services and interact with
consumers in new ways, which may be critical to survival in the coming
years.
Partnerships provide an excellent
opportunity to improve the financial position of small businesses and
make sustained growth possible. Here are a few useful tips for using
strategic partnerships:
Understand your market
Perform extensive market research before
entering into a strategic partnership. This will help you understand
what strategic fits are available, where opportunities may lie, and what
new offers your customers may be interested in.
Look for competitive advantages
Strategic partnerships that give you a
competitive advantage over other small businesses are particularly
valuable. Look for relationships that can reduce your marketing costs.
Alternately, look for partnerships which will provide a significant
technological or financial boost or access to markets
Be creative
Some of the best strategic partnerships
are not obvious. Take Uber and Spotify for example. One company is a
ride-sharing service while the other is a music streaming service. Not
the most complementary partnership at first glance.
However, both companies realised that
customers wanted to listen to their favourite songs while travelling.
Spotify added the ability to automatically play a user’s playlist when
entering an Uber vehicle. This improved the value of both services for
their customers.
As you can see, there are many benefits
to strategic partnerships. Despite the current economic turmoil, it is
still a good time to look for these kinds of business relationships.
•Olatunji is the CEO of Arcane Insights Ltd.
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