Credit Bank has rolled out an online banking platform that
allows corporate customers to process their cheques without having to
walk into the lender’s offices.
For seamless services,
the system incorporates a higher Straight-Through-Processing (STP)
mechanism that enables real time visibility and efficient payment
initiation through to back-end processing.
Credit Bank
Strategy and Business Development Executive Officer Eric Nyachaei said
the new platform will also enable businesses initiate their staff
salaries payment online, amongst other electronic transfers.
"With
the newly launched Clearing Solutions, our corporates do not need to
visit our physical banks to make their transactions as they can now
transact online,” Mr Nyachaei said.
This comes as banks
around the world facing uncertainties following social distancing and
movement restrictions placed by governments to curb the spread of
coronavirus turn to technology to be able to deliver services to their
clients at home.
Mr Nyachaei said the bank has leverage on video-communication platforms such as Zoom and Skype to better customer services.
“This
will let us respond to their concerns thus their trust on the system
especially during this volatile period,” Mr Nyachaei said.
Kenya’s
economy is expected to contract as households and businesses’ spending
declines, and supply chains are disrupted, a situation that will put a
strain on enterprises.
To support small business
owners, Mr Nyachaei said the bank has also implemented customised
products the SMEs such as reduced transaction costs on digital platforms
as well as free transaction on PesaLink.
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