The Mombasa branch of Nairobi Women's Hospital. PHOTO | FILE | NATION MEDIA GROUP
State bodies have now joined the tide as
institutions move to cut their ties with Nairobi Women’s Hospital after
reported claims of bill inflation by the healthcare provider.
The
Kenya Revenue Authority (KRA) has sent out a memo to all its staff
notifying them that it had suspended the facility from its list of
service providers.
In an internal
memo, the Deputy Commissioner of Human Resources, Mr Mukuriah Nelson,
said the suspension will stand until such a point when contentious
issues between KRA and the hospital are resolved conclusively.
"This
is to inform you that the Nairobi Women's Hospital has been suspended
from the KRA list of approved medical service providers with immediate
effect,” he said in the memo dated February 5.
The move by the taxman comes a day after all health insurance providers, led by Jubilee, Britam, AAR, Old Mutual and CIC Group, suspended services at the hospital.
The firms said they would no longer reimburse both inpatient and outpatient claims in any of the hospital's branches.
The Association of Kenya Insurers (AKI)
said that the decision was arrived at after a meeting of medical
insurance company CEOs. They noted that there are several administrative
issues concerning the hospital which disadvantage insured customers.
“This
is contrary to the interest of medical insurers which is to ensure that
customers get the best services at competitive rates,” said AKI.
They,
however, noted that the suspension will remain in force pending a
thorough review of the quality and cost of the hospital’s services and
that it will not affect insured customers already admitted.
The
association said it will engage with service providers through their
respective associations to address most, if not all, the issues
affecting the medical insurance business.
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