Goddy Egene
African Alliance Insurance, has recorded
a 45 per cent jump in its gross premium written to N7.5 billion for the
year ended December 31, 2019 from N5.17 billion in 2018. The firm also
grew its
underwriting income from N5.11 billion to N6.94 billion
representing a 36 per cent growth year-on-year while customer claims
increased by eight per cent from N8.78 billion to N9.48 billion.
Speaking on the results, Managing
Director/CEO, African Alliance Plc, Funmi Omo said: “The financials show
a marked progress in our strategy to expand our retail presence and
aggressively grow our market share despite suspending our largest line
of business, annuity.”
“Our commitment to customer satisfaction
is also clearly exemplified by our claims payment in the year 2019. For
us, the customer is our life blood and we will always bend back to
satisfy them every time they call on us,” she added.
Omo assured stakeholders that the
company has put in place a virile business continuity plan (BCP) as a
way of telling its shareholders and investors that it is indeed here for
the long term while its investment portfolio is now being looked after
by a smart team of experts with demonstrated accomplishments in the
financial services.
“Internally, we have instituted a
paperless policy that has seen our use of paper drop to a negligible
minimum. We have put our sales team through various training and
retraining. These are already yielding fruits as evidenced by the
increased premium year on year. We are easily one of the most visible
and engaging brand amongst our peers in the digital space. Indeed, we
are not relenting in our drive to ensure we remain true to our
commitment to be with the customer for life,” she said.
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