The Central Bank of Kenya building in Nairobi. FILE PHOTO | NMG
By NICHOLAS NG'ANG'A
In the past year, many
organisations have faced significant business challenges due to rising
costs,
reducing consumer purchasing power and an increase in regulatory actions.
reducing consumer purchasing power and an increase in regulatory actions.
A good number of Kenyans lost their jobs in
the last one year through retrenchments, involuntary retirements and
business closures. Fifteen listed companies at the Nairobi Stock
Exchange have so far issued profit warnings.
And as
recently noted by Central Bank of Kenya (CBK) Governor Patrick Njoroge,
most Kenyans have not felt the effects of the GDP growth as it is
largely driven by government spending on infrastructure which has not
trickled down to the consumers.
This has left many organisations with the challenge of continuously providing relevant solutions to customers.
The
advent of digital lending facilities such as M-Shwari and Fuliza have
seen more and more Kenyans access credit facilities to boost their
economic activities.
Kenyans who would typically not qualify for traditional credit facilities, can now access the services with ease and speed.
When well utilised, we believe credit facilities can allow Kenyans to prosper and the economy to grow.
Therefore,
there is hope that despite the negative short-term outlook, the
sub-sector will find its footing so that it continues to support
households and micro-SMEs with dignified access to formal credit. The
telecommunications sector has a big role to play in this, hence it is
imperative that the regulatory environment also supports the sector more
for the overall benefit of the consumers.
In the last
two decades, we have witnessed a major shift in taxation of mobile
telephony from exemption to increased taxation. Raising taxes risks
introducing a rebound effect by adding even more pressure on consumers
and businesses which are already struggling under the weight of tough
economic conditions.
For instance, our tax commitment
to the Exchequer continues to increase every year. In the last financial
year, Safaricom remitted Sh 98.13 billion in duties, taxes and licence
fees.
It is therefore crucial for both the National and
County Governments to find ways to balance revenue maximisation and at
the same time, boost business growth.
We are seeing a
lot of changes in the telecommunications sector and these require
regulatory support to serve the intended purpose of benefitting the
consumer.
This is why we are supportive of the
Airtel-Telkom merger. We however believe in fair and even-handed
competition. We have raised a number of issues that we hope the
regulators will address as part of their approval process.
The
first is the debt owed by the two operators, amounting to about Sh1.2
billion incurred for the provision of various services including
interconnection, co-location and fibre services. Our expectation is that
the payment obligations should be settled in full before the transfer
of business is effected.
The second is the need to
rebalance the frequencies allocation. Given the size of Safaricom’s
customer base in comparison to the current spectrum holdings, it is
apparent that the merger will create a disproportionate imbalance in the
spectrum allocation, which will be inconsistent with the market share.
The
third is the need for equal treatment of operators and creation of a
level playing field within the industry, specifically in relation to
licensing and operations requirements.
As we adapt to
this rapidly shifting industry, our request, is to have a fair playing
field which is driven by healthy competition, spurred by innovation,
investment in infrastructure, and well-executed business strategies, to
deliver value to Kenyans.
The writer is Chairman, Safaricom Plc.
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