Jamii Bora hooks up enterprise customers to M-pesa

Standard Reporter  NAIROBI, KENYA: Jamii Bora Bank has introduced real-time credit to customer bank accounts from Lipa Na M Pesa tills and pay bills, in an effort to drive uptake of Mpesa services through customers’ accounts. This is part of the bank's effort to connect with Small and Medium Enterprise (SME) customers who need quick short-term cash injections to complete their trade transactions. “We are all about trade and growth and being a growing enterprise ourselves – we understand the challenges our customer’s face. We have therefore reviewed our processing of tills and pay bills for our enterprise customers and made the till-linkage system quick and painless,” said Tim Kabiru CEO Jamii Bora We do the running around for you so you can focus on growing your business. Once customers are linked and they start receiving payments over their accounts they will have access to credit and advances to grow their businesses,” He added during the launch of the bank’s first of its quarterly Customer Focus Weeks. SEE ALSO :Imperial assets are auctioned for a song
The move comes after Jamii Bora Bank also launched the first of its quarterly Customer Focus Weeks in a drive to enhance service experience for its clients. The bank recently completed a six-week training program for all its staff, to equip and refresh skills in communication, etiquette and complaints management. The bank has also included a job shadow program for students of schools that bank with the lender across the country.