By Emma Okonji
9mobile
has expressed gratitude to its customers and all Nigerians for their
steadfast support and loyalty in 2018, and assured them of continuous
delivery of excellent services in the coming year.
The
Acting Managing Director at 9mobile, Stephane Beuvelet, in an
end-of-year message, said the management was deeply grateful to
customers and other stakeholders for their unwavering support
and
confidence in the telco amidst the operating challenges in the outgoing
year.
He said
the successful recapitalisation of the company which outcome includes a
seamless change in shareholding structure and the inauguration of a new
board and management, was dedicated to the customers, employees and
other stakeholders for believing in the 9mobile brand.
“In the
spirit of the season, I will like to take a moment to express our
deepest gratitude to you all our stakeholders, for keeping faith with us
in the globally challenging and a uniquely blustery year.
“We have
come this far only because we had you standing strong with us every bit
of the way; and it is not just this year, but indeed, since our
inception,” he said.
Beuvelet,
added that 9mobile management sincerely appreciates both the commitment
of its internal stakeholders and encouragement from external
stakeholders.
“Our key
stakeholders in one way or the other provided the critical lifeline
that we needed to thrive. Most importantly, as our valued customers, you
stayed with us, demonstrating unalloyed loyalty and confidence in
9mobile. As a result, today, we are here standing, and we are grateful”,
he asserted.
The
Acting MD said, in furtherance of its commitment to delivering superior
customer experience, 9mobile is set to break many new grounds in 2019 by
kick-starting a new strategic direction with bold initiatives that
guarantee optimum value to customers.
“From an
aggressive enhancement of network capacity and innovative features to
boost HD voice and video/data services, LTE network coverage expansion
to 15 new cities, more innovative data offerings including triple play
and streaming service, to digital services that support your everyday
needs such as our 9Pay payment service, we are set to break fallow
grounds in emerging areas like Internet of Things (IoT) and Machine
Learning capabilities to drive superior customer experience,” Beuvelet
said.
He
assured further that 9mobile would continue, “to expand our 3G and 4G
networks to bridge mobile broadband service gap, deliver cloud-enabled
services to support SMEs and financial inclusion capabilities, and
deploy an array of innovative brand loyalty reward programmes.”
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