Summary
- The most popular non-academic aptitude, emotional intelligence, construct exploded onto the academic and corporate stage in 1990 with a seminal research study conducted by John Mayer and Peter Salovey.
- A cacophony of social scientists as well as laymen, such as journalists, have ever since trumpeted emotional intelligence as the solution to human-centred problems within organisations.
- Emotional intelligence entails understanding other people’s emotions while controlling the power that one’s subconscious unleashes, often irrationally, on their own emotions.
As more than 500,000 candidates anxiously await their Kenya
Certificate of Secondary Education (KCSE) examination results released
yesterday, what is the meaning of true intelligence? Can we capture
intelligence in standardised tests? Psychologists debate different
aspects of intelligence, but in general academic wherewithal falls into
one’s intelligence quotient.
However, many of us can
remember a few smart high scoring students from our secondary school
days who wound up leading lacklustre unrewarding careers. As highlighted
on March 7, 2014, in the Business Daily, ‘Exam scores do not
fairly represent true abilities’, preparation for standardised tests as
well as most undergraduate and post-graduate education only nominally
prepare students for the real world.
Among many issues
with formal schooling systems in Kenya that punitively foster
convergent thinking rather than divergent thinking, the KCSE fails to
capture key indicators of a student’s future success revolving around
emotional intelligence and social intelligence.
The
most popular non-academic aptitude, emotional intelligence, construct
exploded onto the academic and corporate stage in 1990 with a seminal
research study conducted by John Mayer and Peter Salovey. A cacophony of
social scientists as well as laymen, such as journalists, have ever
since trumpeted emotional intelligence as the solution to human-centred
problems within organisations.
Emotional intelligence
entails understanding other people’s emotions while controlling the
power that one’s subconscious unleashes, often irrationally, on their
own emotions. Have a boss who notices you are going through a difficult
week without you having to point it out? She is likely high on emotional
intelligence. Ever experience a coworker who showed imperfect timing at
every turn always making comments and suggestions at the wrong time
given the mood of the listeners? Then he, in all likelihood, suffered
from low emotional intelligence.
Emotional
intelligence combined with intelligent quotient and social intelligence
form reasonable predictors of one’s career success. Dozens of Kenyan
consulting firms, from briefcase nincompoops to credible large entities,
offer some level of emotional intelligence training and coaching.
However, can emotional intelligence even change? Emotional intelligence
does not comprise a personality trait that is locked in someone by a
certain age in childhood.
Despite the hundreds of
millions of shillings spent on emotional intelligence training each year
in Kenya, evidence shows only negligible results.
While after the training ends, participants can often recite
definitions of emotional intelligence and some simple signs of how to
spot it in others, but training provides virtually no benefit to
actually boosting a trainee’s own emotional intelligence.
Think of emotional intelligence enhancement coaching in light of a weight loss analogy that proves exceedingly difficult. Possible? Yes. Likely? No. Evidence derived from researcher Tomas Chamorro-Premuzic shows that some level of change can occur in one’s emotional intelligence, but a participant must put in exceptional amounts of time with copious efforts to boost his or her emotional intelligence even by small amounts.
Think of emotional intelligence enhancement coaching in light of a weight loss analogy that proves exceedingly difficult. Possible? Yes. Likely? No. Evidence derived from researcher Tomas Chamorro-Premuzic shows that some level of change can occur in one’s emotional intelligence, but a participant must put in exceptional amounts of time with copious efforts to boost his or her emotional intelligence even by small amounts.
The
vast majority of trainees fail to put in any reasonable effort towards
self-change. Inasmuch, one-on-one coaching proves more effective in
boosting employee emotional intelligence, but still efforts often fail
because employees neglect to put in their own substantial time, effort,
and struggle into the fight.
So, in the end, managers
and trainers end up harping at employees for low emotional intelligence,
employees get fed up, and the employee leaves or gets terminated from
the firm.
Back to predicting success, unless KCSE and
university examinations investigate emotional comprehension and social
setting skills, we will fail to accurately forecast a pupil’s aptitude
for future career success and direct him or her towards appropriate
specialised learning paths.
Dr Scott may be reached on scott@ScottProfessor.com, or on Twitter: @ScottProfessor
No comments :
Post a Comment