Users of online taxi-hailing firm Uber are set to get between
Sh6,000 and Sh150,000 worth of emergency medical evacuation, treatment
and compensation in case of accidents.
The US-based
tech firm Tuesday announced it has partnered with a local insurance
company, First Assurance, to offer personal accident cover against rider
injury or death.
Uber states that in the event of an
accident, “riders using the app will be insured for accidental medical
expenses, costs while on hospital confinement, ambulance emergency as
well as compensation for death or serious injury suffered by a
passenger...while on a trip with Uber.”
Uber has a
similar personal insurance cover for riders in Nigeria and South Africa.
Only drivers in Nigeria have an additional insurance cover.
The
personal insurance cover includes a Sh25,773 package for ambulance or
emergency transportation service where an Uber rider is involved in an
accident and in need of immediate medical attention.
In
the case where a rider seeks medical attention, the insurance will
cover expense incurred up to Sh50,000 and where a rider is hospitalised
the firm will part with Sh5,000 daily for a maximum of 30 days.
In
the case of accidental death family will be paid Sh75,000 and a further
Sh15,000 for additional expense. Where a rider suffers a permanent
disability Sh75,000 will be paid out. The cover conditions sets a
minimum claim at Sh6,000.
“This is another step taken
by Uber to ensure that our riders are at peace when using Uber taxis.
Previously, incident report team dealt with individual cases as the
reports were made through the app, but this new plan offers a holistic
approach and solutions to possible incidences that can happen to our
riders while on transit,” said an Uber East Africa communications
spokesperson.
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