More than 1,000 passengers using the
newly launched Madaraka Express train service from Mombasa to Nairobi
were on Wednesday stranded for hours after an engine stalled in Kibwezi.
The
Kenya Railways Corporation (KRC), the state agency that supervises the
operation, said the train experienced a technical hitch.
“It
was a technical hitch in the engine, which is a normal occurrence in
all modes of transport,” KRC managing director Atanas Maina said.
“We
sincerely apologise for the inconvenience caused and want to assure
commuters of our commitment to continue providing an efficient and
reliable service.”
Mr Maina indicated that the
affected passengers would not be compensated for time lost as KRC’s
operational procedures do not provide for such remedy.
Since
the launch of the Madaraka Express service in May, the trains have been
departing daily from both directions, offering a four-and-a-half-hour
non-stop connection between Nairobi and the coastal city of Mombasa.
An economy class ticket between the two cities costs Sh700 while a first class ticket goes for Sh3,000.
472 km standard gauge railway (SGR) line between
Mombasa and Nairobi, constructed at a cost of Sh327 billion, is Kenya’s
single-largest infrastructure project since independence. The
construction has been co-financed through commercial and
semi-concessional loans from China and the Kenyan government.
It
has been one of Jubilee administration’s prime projects that was
executed under the improvement of infrastructure plan, which includes
the upgrading of the Jomo Kenyatta International Airport and the Mombasa
port and the Lamu Port-South Sudan-Ethiopia-Transport (Lapsset)
Corridor.
The stretch between Mombasa and Nairobi marks
the first part of the railway line that is intended to terminate in
Malaba on the Kenya-Uganda border.
Nairobi and Mombasa are the main termini of the modern SGR line which has 31 stations in-between.
Nairobi and Mombasa are the main termini of the modern SGR line which has 31 stations in-between.
These
termini include seven inter-mediate stations at Mariakani, Miasenyi,
Voi, Mtito-Andei, Kibwezi, Emali and Athi-River where the inter-county
train will make 10-minute stop-overs on its way to Nairobi or Mombasa.
Early
this week, Transport secretary James Macharia said lack of locomotives
had delayed the launch of the inter-county train service that was to
begin on July 1.
Mr Macharia said more locomotives were
needed for the smooth operation of the two inter-county service trains
that will supplement the existing Madaraka Express ones.
This
was in contrast to earlier statements by the KRC, which had indicated
that delay of critical staff from China was behind the hitch.
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