Kenya Airline Pilots Association chairman Njoroge Murimi (right) speaks
during a past media briefing on the position of Kenya Airways turnaround
strategy: This group ought to embrace the negotiations. PHOTO | FILE
By ELIZABETH OWINO-MAGOMBA
Ever since Kenya Airways management launched an
ambitious plan to revive the fortunes of the national carrier, debate
has slowly shifted from the imperative of such a drive to its
mechanisms.
While there is a need to give altitude to the faltering
airline, especially by the government and other concerned parties, it is
the strategic approach that has come under public scrutiny and debate.
Dubbed ‘Operation Pride’, the revival blueprint put
together by the airline’s management and backed by turnaround
consultants McKinsey, seeks to improve profitability and engender
financial stability, while at the same time re-working the carrier’s
business model for greater operational efficiency and customer
experience.
The latest point of interest is the recent
announcement by KQ that it will ease off at least 600 of its employees
as a means to reducing its costs with a view to eventually closing the
profitability gap.
Naturally, this announcement has elicited a lot of
angst among employees and organised labour. Job cuts are an emotive
issue. The promise of a stable income yanked away from an employee at
short notice is enough ground for contestation.
This is especially so in a labour market in which one formal job sometimes supports as many as 10 people.
But in a country and a world where many firms often
find themselves teetering on the brink of financial collapse,
retrenchment has always been on the table as a viable option for
reducing costs and putting enterprise on the path of profitability
again.
Kenya Airways has actually travelled this path
before, in what is often held aloft in local human resource circles as
execution that mimics best practice anywhere in the world.
Other firms that have conducted or are doing mass layoffs are Airtel, Telkom Kenya and Uchumi, among others.
Retrenchments are not a novelty in Kenya. They have
become part and parcel of formal employment and contracting between
employers and employees. In fact, what should increasingly exercise us
is how they are conducted.
For instance, what has the employer done to ensure employee interest is secured, as much as possible?
What measures have been inbuilt into the process to
ensure that exiting employees are given as soft a landing as is
practically possible?
What about employee rights and adherence to labour
laws, by both parties? Granted, these are scores on which local firms
have not exactly acquitted themselves very honourably compared to their
transnational peers. But a few are catching on.
The favoured device is normally to ask employees to opt for voluntary early retirement or VER as HR practitioners call it.
Lump-sum compensation
It is a win-win proposition for both employer and employee. The
latter gets to have a say in the matter (it is voluntary) is better
emotionally prepared for it and walks away with a substantial lump-sum
as compensation. For the employer, it is more humane and legally safe.
Retrenching is potentially expensive and where there is
limited cash to finance it, the company in question is left with little
legroom.
It is in this context that Kenya Airways’ recent
offer to negotiate re-deployment terms for some of its Boeing B777
pilots with friendly airlines as opposed to terminating them should be
read.
Already, there are reports of disquiet among KQ
pilots and their umbrella body, Kenya Airlines Pilot Association
(Kalpa), regarding the path the carrier is proposing. This is to be
expected and the matter could end up in court.
But the pilots need to take a long-term view of
things. Globally, the aviation sector has been in turbulence for a long
time, with most airlines surviving on government subsidies and bailouts.
This is what has kept international carriers,
including closer home, Ethiopian and South African Airlines in the sky,
despite clearly shaky fundamentals.
In a difficult situation, KQ is bending over
backwards to give its most high paid, some say pampered, employees a
soft landing. Pilot salaries are estimated to account for as much as 30
per cent of the airline’s payroll costs.
Being seconded to a partner airline for three
years, subject to review, or re-absorption once KQ goes back to
profitability, is perhaps better than being put in the streets.
Once out in the streets, the options will still
remain beyond the Kenyan borders anyway. In any case, the proposed
carrier Ethiopian Airlines would be a good fit. Some of the pilots
trained in Addis and often spoke of the good facilities there during my
studies in the same city.
By the time KQ proposes such a move, it is probably
allowed in its CBA with the pilots. Kalpa is best advised to fully
participate in the process to ensure that its members get a good deal.
The KQ management has shown that it has gained good
momentum towards reviving the national carrier. It needs all the
support it can get from all stakeholders.
The author is a HR practitioner, a member of IHRM and a PhD candidate at the University of Nairobi.
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