Corporate News
Ukwala Supermarket on Tom Mboya Street in Nairobi. PHOTO | FILE
By ANNIE NJANJA
In Summary
- Ukwala moves to clear with creditors ahead of its takeover by Botswana-based Choppies Supermarket after a Sh1 billion buyout.
- The retail chain is expected to start a new loyalty programme under the new owners in a competitive market where the incentive has become a major tool in attracting repeat customers.
- Refund receipts are to be claimed at the branch where the transaction took while goods returned for repairs should be collected at the branch of purchase.
Ukwala Supermarket has asked its customers to redeem
their loyalty points and pick uncollected goods by the end of the year
or risk losing them.
The notice is part of the retailer’s move to clear with
creditors ahead of its takeover by Botswana-based Choppies Supermarket
after a Sh1 billion buyout.
Other items to be claimed by customers by December 31 are deposits, refunds, gift vouchers and goods returned for repairs.
“The current schemes will end on December 31, 2015 and will not be honoured after the date,” Ukwala said in the notice.
The loyalty points on the Zawadi Card can be redeemed at any of the retailer’s branches.
The retail chain is expected to start a new loyalty
programme under the new owners in a competitive market where the
incentive has become a major tool in attracting repeat customers.
Refund receipts are to be claimed at the branch
where the transaction took while goods returned for repairs should be
collected at the branch of purchase.
These are part of settlements with creditors as
Ukwala prepares to hand over its 10 outlets to Choppies following
regulatory approval from the Competition Authority of Kenya.
There was uncertainty regarding the transfer of
ownership after the Kenya Union of Commercial, Food and Allied Workers
(Kucfaw) asked Ukwala to conclude a new pay deal before it is acquired.
According to the union, the matter is still in
discussion but Ukwala has said Choppies will adapt a new collective
bargaining agreement (CBA).
The union had written to Ukwala owners asking them not to transfer the business to Choppies until they have signed a fresh CBA.
The workers’ body also asked Ukwala to commit to
transferring all the unionisable workers to Choppies with their “current
positions, grades and responsibilities.”
In January, Ukwala allowed its 777 employees to
join Kucfaw and was already in talks for a new salary deal before
Choppies’ bid to acquire the supermarket chain.
In June, Choppies announced it had sealed a deal to
buy the 10 Ukwala stores, with half of them located in Kisumu, three in
Nairobi and a single outlet in Nakuru.
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