Monday, December 1, 2014

Mauritius – a cab driver’s perspective


By BITANGE NDEMO
More by this Author
The Republic of Mauritius is an island nation in the Indian Ocean, about 2,000 kilometres off the south-east coast of the African continent.
The country includes the island of Mauritius, the island of Rodrigues, which is 560 kilometres east, the islands of Agalega, and the archipelago of Saint Brandon.
The size of Mauritius is about 2,040 square kilometres, roughly the size of Nyeri County. The capital and largest city is Port Louis.
With a population of about 1.3 million people, Mauritius is one of the richest countries in Africa, with a per capita income hovering around US$10,000. Since independence in 1968, the country has developed from a low-income, agriculture-based economy to a middle-income diversified economy.
The economy is largely based on tourism, textiles, sugar and financial services.
In recent years, information and communication technology (ICT), seafood, hospitality and property development, healthcare, renewable energy, and education and training have emerged as important sectors, attracting substantial investment from both local and foreign investors.
My taxi driver, Armonie, understands his country’s economic direction, and to my surprise he is actively marketing his country as the best in tourism and property development. My many socio-political questions lead him to quickly tell me that if I buy a beach property, I will become a citizen.
OPPOSITION WILL WIN
Other than a few colour decorations in front of homes representing different political parties, you cannot tell that the country is planning for a General Election on 10 December this year.
The opposition will win, he says, adding that their socialist agenda is more appealing to people since the ruling class have forgotten what they were supposed to do. The country is highly ranked for democracy and for economic and political freedom.
Tourism here is big, with highly developed products. The island is becoming one of the most popular destinations for tourists from all over the world looking for a high-end holiday on an amazing, tropical paradise island.
It possesses a wide range of natural attractions as well as many man-made attractions, making the sub-tropical climate enjoyable. There are beautiful, clean beaches that would shame Mombasa, calm sea conditions, and tropical fauna and flora complemented by a multi-ethnic, multi-cultural population that is friendly and welcoming.
FLOCKING TO BUY PROPERTY
The number of tourists visiting the country has grown from a paltry 18,000 visitors in 1970 to a little over 1 million visitors in 2013, contributing more than $1.5 billion to the economy annually.
A new mega-airport is ready and can take more than 6 million visitors a year. The airport was built by the French under a Build Operate Transfer (BOT) model over a ten year period. New high-end hotels dot beaches around the country. Real estate development compliments tourism as many foreigners are flocking the island to buy property along the beaches.
Mauritius has made ICTs her fifth economic pillar. The strategy started in 2011 through the development of Ébène Cyber City. The city is being expanded while leveraging India to develop capacity for its growing service sector.
The city lies 15 km south of the capital Port Louis and is being promoted as a new information technology hub. The strategy gels well with a growing financial sector that has become a magnet for companies setting up Africa-wide operations.
FOOD AND FUEL SUBSIDIES
I ask Armonie what makes Mauritius so clean, so organised and so friendly. “People here respect you irrespective of your background,” he says.
“My grandmother is African and my grandfather was Indian. A lot of people in Mauritius are of mixed descent and that makes it difficult for any one group to discriminate (against) any of the people here,” he added.
As if he had forgotten something he said, “Everybody here is well taken care of by the government”.
I later learnt that Mauritius is a welfare state with a wide range of social protection schemes, ranging from free education from pre-primary to tertiary level, free health services, free public transport to the elderly, the disabled and students.
It also provides subsidies on basic food stuffs like rice and flour as well as on cooking gas, but these good deeds often get criticised, the more reason why majority of Mauritians think that the socialists would be better in running the country.
Some think that a lot needs to be done in monitoring public expenditure on subsidized goods and services, but most citizens of Mauritius believe that their tax revenues are distributed fairly.
'WE HAVE PROBLEMS'
Back in Kenya as I walk out of Immigration, I am hassled by many people selling taxi services. In more organised countries, these hustlers would bear identification badges and all of their vehicles clearly marked as taxis in order for anyone to trust them. It is a security measure.
I agree to take one from a quieter fellow and we trek some 200 metres to his vehicle. As we adjust our safety belts, I ask him, Habari za nyumbani? (what is going on here at home?). Tuko na shida (we have problems), he replies, as he continues to explain all that is wrong in the country.
I sit quietly to reflect on my interaction with Armonie in Mauritius. In my mind, I am saying to myself that if this is what tourists to Kenya are hearing from our drivers, then we need not spend a single coin promoting tourism.
FLASHING LIGHTS
As I flip through the newspapers, (and) virtually all the columnists are complaining about security, responsibility and accountability. The private sector is on trial.
On TV, politicians are spewing hate messages at a prominent senator’s funeral. Perhaps they forgot that they have a platform in Parliament from which to offer a constructive proposition for the people of Kenya.
From the quiet and serene environment in Mauritius to the rough and tumble of Nairobi City, my space is being constrained when I decide to take a drive to meet a friend.
A matatu is flashing lights at me from behind, pushing me to drive faster. I give way for it to move at its own speed. A passenger in the matatu throws out a bottle that almost hits a pedestrian. Then the matatu brakes suddenly to pick up a passenger, forcing everybody behind to apply emergency brakes.
Right there I conclude tuko na shida.
Can we change our behaviour? Of course, yes. The starting point is to figure out what language to use in educating Kenyans on our values as spelt out in the Constitution and indeed in our National Anthem.
ENVIRONMENT OF OPENNESS
Key among the values is governance which entails accountability, transparency, fairness, integrity, trust, responsibility and commitment. The problem is that these values are not translatable into any vernacular.
Further, not many people, including the learned ones, have internalised these values. This is a process that must begin with the government embracing open data. Trust is built in an environment of openness. This then enables citizens to ask the right questions.
At the moment every citizen blames government for virtually everything, including matters within their control. With open data, the blame will be shared. For example, if the government has released medicines to all hospitals and it happens that hospital X has no medicine, local leadership or the hospital will take the blame and even establish who is to take responsibility.
If it is Free Primary Education, let it be known how much the government spends on each child and if resources were allocated equitably and fairly. Public offices must publish what it takes to get what services. Within no time the perceptions on government will begin to change.
START WITH YOURSELF
Equally, enforcement of the law must be transparent and fair. The Michuki Rules had indeed created that perception and it is not difficult to do the same. I recall seeing dustbins in matatus where passengers dumped their garbage instead of throwing it out of the window.
Once these values have been indoctrinated into people’s lifestyles, it would not be difficult to apply these values into the political process. We must begin the process of change if indeed we want Kenya to be a competitive society.
Within the very many systems that we have, the breakdown of one does not have to translate to all others. Starting with the one you see in the mirror and escalating to institutions, we can have a new Kenya within no time.
Norman Cousins said, “Optimism doesn't wait on facts. It deals with prospects. Pessimism is a waste of time.” Like Armonie, we must remain optimistic that we shall deal with our inadequacies in governance

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