The government recently launched the Umoja Kenya platform, a
national digital registry service that aims to provide a single source
of information on people, land, establishments, and assets.
While
countries such as Finland have national population registers that
integrate population, dwellings, buildings, and real estate data, Umoja
Kenya will represent a true first in seamless data collation and
integration for national socio-economic benefit.
The
platform represents the first of three strategic programmes established
by the Jubilee administration to transform government and how it works
for the people.
These strategic programmes, which fall
under a special initiative titled the Presidential Digital
Transformation of Government, include a government-shared services
programme and one focused on providing a one-stop shop for public
services to citizens.
This initiative responds to the
security challenges made prominent by the Westgate terrorist attack in
September last year, when Kenya’s vulnerability was highlighted by
limited, inaccurate, and incomplete data and information on people and
property. It is also about a transformed public service that is
result-driven and accountable and capable of collaboration,
coordination, and synergistic working.
STARTING POINT
Basically,
the starting point for enhanced national security, improved governance
and service delivery, and better socio-economic planning must begin with
an inventory of people, land, establishments, and assets.
This
is important for achieving the demand perspective of service delivery
that is based on what people need, not what government bureaucrats want.
Working
in government and citizen-centric services will only begin to have true
and lasting impact when we have a clean inventory of people and
property.
Uniquely, what Umoja Kenya will do is relate
the land, establishments, and assets pillars to the people pillar on a
single, integrated data platform.
For the first time in
Kenya’s history, a firm, demand basis for targeted and appropriate
national security, governance, and service delivery and socio-economic
planning will have been established.
BENEFITS
The
immediate benefit that this project delivers to Kenyans is faster
turnaround times in the issuance of key identification documents such as
IDs and passports. The use of unique biometric identification will cut
the time currently taken in filling forms, copying documents, or moving
from building to building to obtain signatures.
The second obvious benefit will be faster, smoother access to public services, especially at Huduma service centres.
Having
a single platform means that public services and benefits relating to
education, health, social security, social protection, vehicle
registration, and pension claims will be much faster.
In
essence, the National Social Security Fund, the National Hospital Fund,
and taxpayer registration will benefit from this single platform as a
reference source on any individual’s background, as will voter
registration.
People and business will also reap
benefits from this platform. Bank and credit check transactions can be
processed faster, as will land, public utility, and business
registration, especially where digital IDs give citizens access to
services anywhere and at any time.
Persons seeking
employment overseas will process their travel papers much faster and
there will be less scope for bureaucratic lethargy, red tape, and
bribery. Not only will the cost of doing business drop for companies,
transaction costs for individuals will also be lower.
Westgate
reminds us why Umoja Kenya is important. The public is aware that the
heightened insecurity in the country has been the result of weak
vigilance over population registration processes, particularly, the
issuance of IDs, passports, visas, and residence/work permits.
A “clean, comprehensive and secure” platform of population data will provide assurance to Kenyans concerning their safety.
Simply put, Umoja Kenya should be seen as the digital plan to safely unlock Kenya’s socio-economic potential.
Ms
Gatabaki is acting director general, Kenya Citizens & Foreign
Nationals Management Service, and project director, Umoja Kenya
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