Monday, October 6, 2014

Banks, telcos in the thick of mobile money transfer market battle as thin SIM gets nod

From right: Central Bank of Kenya governor Prof Njuguna Ndung’u, Communications Authority of Kenya chairman Ngene Gituku and CAK director-general Francis Wangusi announce the approval of the thin SIM in Nairobi on September 22, 2014. PHOTO | DIANA NGILA |

From right: Central Bank of Kenya governor Prof Njuguna Ndung’u, Communications Authority of Kenya chairman Ngene Gituku and CAK director-general Francis Wangusi announce the approval of the thin SIM in Nairobi on September 22, 2014. PHOTO | DIANA NGILA |   NATION MEDIA GROUP
By ALLAN OLINGO, The EastAfrican
In Summary
  • Ruling opens the door for East Africa’s largest bank by customer base, Equity Bank, to pit its wits against the country’s largest mobile network operator, Safaricom, which controls 80 per cent of the money transferred via phone handsets.
  • Kenya’s multimillion-dollar mobile money market has also seen local banks develop independent platforms.
  • The focus on the new segment by banks could also be a long-term cost-cutting strategy.

The stage is set for a no-holds-barred war for Kenya’s $292 million mobile money transfer business after regulators ruled that overlay SIM cards can be used to deliver banking and other solutions on a one-year pilot basis.
The ruling opens the door for East Africa’s largest bank by customer base, Equity Bank, to pit its wits against the country’s largest mobile network operator, Safaricom, which controls 80 per cent of the money transferred via phone handsets.
The Communications Authority of Kenya and Central Bank of Kenya said in a joint statement on Monday that the thin SIM technology to be used by Equity’s subsidiary, Finserve, met the minimum safeguards for rollout of value added solutions.
However, in view of contentions by Safaricom and a committee of parliament that thin SIMs exposed users of ordinary SIMs to data integrity risks, the authorities have ordered Finserve to indemnify users from losses during the pilot.
“Finserve is much more interested in value added services provided by the new SIM,” argues Tom Makau, an ICT professional. “It intends to roll out mobile banking and money transfer services that will be in direct competition to Safaricom’s M-Pesa and M-Shwari services.”
Mr Makau added that the Skinny SIM — another SIM stuck on the ordinary one — would help Finserve to circumvent subscriber attachment to their original SIM cards and dilute loyalty to M-Pesa, which was a key reason for failure of number portability in Kenya.
“If the Finserve plan goes through, Safaricom stands to lose a substantial share of the market to Finserve,” he said.
An indication of the anticipated rivalry came in April when Equity announced the acquisition of an MVNO licence with a pledge that it would charge a maximum of $0.28 for money transfers, about a fifth of the maximum charge of $1.22 that M-Pesa charges.
James Mwangi, the Equity Bank Chief Executive Officer, said at the launch of the bank’s MVNO strategy that Finserve had its sights trained on the cash transactions, which constitute 96 per cent of payments in Kenya.
“Mobile transfers will be charged at one per cent of the transaction value, compared with the prevailing market charges of 16 per cent,” Mr Mwangi said then. “The charges will be capped at Ksh25 ($0.28) per transaction.”
Equity says the move into the new territory will help the bank to drive its margins without disagreements over profit sharing which saw M-Kesho, a product launched with  Safaricom, fail to take off. The giant mobile telephony service provider would later launch M-Shwari in collaboration with Commercial Bank of Africa (CBA).
Last month, Safaricom slashed its M-Pesa transfer charges by up to 67 per cent for amounts below $16 but raised the cost of sending higher amounts.
Whereas it previously cost Ksh125 ($1.4) to send Ksh70,000 ($785) via M-Pesa, it will now cost Ksh110 ($1.26). The telco said the review was based on usage data, which showed that more than 65 per cent of all M-Pesa person-to-person transactions fell below $16.
“It is our belief that by lowering the cost of these transactions we will provide an increased number of Kenyans with affordable access to basic financial services,” said Safaricom CEO Bob Collymore.

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