CA director-general Francis Wangusi. FILE PHOTO | NMG
The Communications Authority of Kenya (CA) has issued fresh
warnings on the resurgence of a scam involving swapping of SIM cards by
fraudsters to swindle money from unsuspecting mobile subscribers
.
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In
the case of SIM card swap, a fraudster usually makes a call pretending
to be an employee of a mobile network operator in order to gain access
of mobile subscriber's their private details such as identity card or
personal identification numbers.
The information
allows them to swap the SIM and gain control of services such as money
transfer, mobile and Internet banking or any other services that can be
accessed through a mobile phone.
In a statement on
Wednesday, CA director-general Francis Wangusi said the agency, through
the National Kenya Computer Incident Response Team Coordination Centre,
has received reports involving theft of personal identification
information through social engineering leading to SIM swap fraud.
Mr
Wangusi said postpaid customers face higher losses than their prepaid
counterparts because their billing is usually at the end of the month.
He warned the public against responding to calls or emails seeking personal details from strangers.
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