Thursday, June 26, 2014

How work places can benefit from checklists used in planes

Inside the cockpit of an Embraer 175. In the aviation world, checklists are common. Fotosearch

Inside the cockpit of an Embraer 175. In the aviation world, checklists are common. Fotosearch 
By DANIEL ONDIEKI

At some point in the past it may have been possible for one human being to read all the books in the world. This was due to the fact that all books were handwritten, but also because the world just wasn’t producing as much knowledge.

The situation now could not be any more different.

 
The number of papers churned out by scientists and books written on any subject under the sun may mean that it is impossible for one person to keep up with the latest findings in just one field.
This has led to splintering of most professions into sub-specialties. However, even these sub-specialties require incredibly complex work with many steps. And for the most part, the human brain has not changed and is still limited by the same memory and attention span issues that plagued our ancestors.
One way around this is to have long, extensive training, which still doesn’t account for memory loss and day to day dips in performance.
A simpler way to augment our memories is by the use of checklists. These are lists of essential steps that must be done in a procedure, which are written down. They are then used to ensure that nothing has been missed or that everything has been done in the right sequence.
In 2009, Dr Atul Gawande wrote an article in The New Yorker on how checklist use in operating theatres could improve patient outcomes. He drew a lot of inspiration from the aviation industry where checklists are common.
Most actions that pilots do in the cockpit are part of procedure flows that are done from memory. However, in the past there have been many accidents caused by omission or inappropriate action. Consequently, safety critical items are counter-checked by using a checklist. One or both pilots verify that the items have been done.
Time-critical actions are memory items. They are few and are limited to events such as explosive decompressions or engine fires.
Checklists definitely work. Once in a while there will be something that has been skipped that a checklist will catch. Aside from the obvious improvement in safety, they also provide legal cover for an airline.
An accident that occurs due to an omitted checklist item is almost certainly a case of pilot negligence. Deliberately skipping a normal checklist is usually grounds for immediate dismissal.
Other professions have been reluctant to use checklists, including medicine, despite an endorsement from the World Health Organisation. There are many reasons for this but key is the fact that checklists appear to challenge one’s competence.
These professions are not as introspective as aviation is about safety, and usually the consequences of a mistake are far removed from the person making them. For example, if a patient dies a surgeon doesn’t go down with him. That being said, most tasks could probably benefit by using checklists.
Dr Ondieki is a pilot with an international airlin

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