Thursday, May 29, 2014

Equity now takes on Safaricom’s M-Pesa with mobile money

Corporate News

  Airtel Kenya CEO Adil Youseffi (left) and Equity Bank CEO James Mwangi at the unveiling of the bank’s Mobile Virtual Network Operator (MVNO) strategy set for launch in July 2014. Photo/DIANA NGILA
Airtel Kenya CEO Adil Youseffi (left) and Equity Bank CEO James Mwangi at the unveiling of the bank’s Mobile Virtual Network Operator (MVNO) strategy set for launch in July 2014. Photo/DIANA NGILA  
By OKUTTAH MARK, mokuttah@ke.nationmedia.com
In Summary
  • Equity Bank says product, to be launched in July, will offer short-term loans and charge users a standard fee.
  • Customers will pay a maximum charge of Sh25 to send any amount of money within the network.
  • Equity is issuing all its customers free SIM cards to register for the service.

Equity Bank on Monday gave consumers a peep into its mobile banking platform it says will disburse loans and offer cash transfer services for the lender’s eight million customers, posing the biggest competitive threat yet to Safaricom’s popular M-Pesa service.
Customers will pay a maximum charge of Sh25 to send any amount of money within the network, compared to the Sh125 fee the telecoms operators charge users to transfer the maximum Sh70,000 within their network.  
Equity’s mobile money service, to be launched in July under the Mobile Virtual Network Operators (MVNO) licence that the bank was awarded early this year, will also be integrated to other banks, offering customers the flexibility of making payments and cash transfers from their handsets.
“We are specifically targeting the retail payment system that is still 96 per cent cash. The pie is big and we are looking beyond the Kenyan borders. Our partnership with Airtel will enable us to roll out similar products in Uganda and Rwanda where we both have operations,” said the Equity Bank chief executive James Mwangi during a briefing on the service.
Equity is issuing all its customers free SIM cards to register for the service through which the bank also plans to disburse short-term loans to its customers an interest rate of between one per cent and two per cent per month, compared to an average market rate of five per cent.
Card-based lenders charge customers about five per cent per month, while Safaricom’s M-Shwari charges 7.5 per cent per month.
The mobile banking service will run on the NFC network technology, which will enable customers to pay for goods and services by simply tapping their handsets at Point of Sales (POS) terminals.
This is Equity’s latest stab at mobile banking after a previous partnership with the telecommunication firms through its M-Kesho product hit the rock.
Mr Mwangi blamed M-Kesho’s failure on Equity’s lack of control of the SIM card, which as a result made it difficult for the bank to control the amount they charge their customers and quality of service.
“Our previous attempts to introduce mobile banking through partners have failed mainly because of high cost of transaction. When you have telcos as middle men between you and the customers this pushes the costs up and that is why M-kesho failed,” said Mr Mwangi.
“With our own SIM cards we will remove the middlemen role to reduce the costs, increase the earnings and pass the benefits to the customer.”
Equity sees a future where its main interface with the customers will be through mobile banking, effectively building convergence of financial products and services on the mobile phone.
Equity said the lowest one can borrow is Sh500, while the maximum amount one can borrow is pegged on their credit score and history.
On Safaricom’s  M-Shwari, a joint product with Commercial Bank of Africa, customers can deposit as low as Sh1 and borrow up to Sh100,000 payable with a month

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