Kenya's Cabinet Secretary for Information and Communication Technology
Joe Mucheru (centre) poses for a photo with Posta Kenya and Safaricom
executives during the launch of MPost in Nairobi on November 29, 2019.
PHOTO | POSTA KENYA
Kenya’s telecommunications firm Safaricom has partnered with
postal service company Posta Kenya to roll out five million digital post
office letter boxes.
Under the agreement, Safaricom customers can register for the service, dubbed MPost, using their mobile number as virtual mailbox.
Under the agreement, Safaricom customers can register for the service, dubbed MPost, using their mobile number as virtual mailbox.
The service, which will cost Ksh300
($3) per year, will notify mailbox owners via text messages whenever
they have a package to be collected.
In a statement on
Friday, Dan Kagwe, Postal Corporation of Kenya chief said that service
was tailored to meet Kenya’s digitised economy.
“We
have invested in the MPost innovation to meet the shifting demands of
our customers in a modern, digital world. This partnership will enable
Safaricom's more than 34 million customers to access postal services
from the 625 Postal outlets spread across the country, directly from
their mobile phones," said Mr Kagwe.
The service will
also allow customers to choose or change their deliveries to their
preferred branches by dialling a short USSD code *234#.
Safaricom
CEO Michael Joseph said the innovation aimed at creating “value for our
customers by empowering them to conveniently and affordably receive
parcels and goods wherever they may be across the country”.
Customers can also choose additional services such as mail pickup and doorstep delivery at an additional fee.
Currently,
more than 4,000 driving licenses are returned every two months due to
failure of their owners to collect them at postal branches countrywide,
government figures show.
Also, a number of Kenyans share mailboxes compromising their confidentiality.
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