SEL Capital Limited has launched Customer Experience Centre (CEC) to
improve and deliver exceptional experience, providing great opportunity
for the financial services company to effectively attend to all of its
customers’ enquiries, requests and address their complaints.
The Managing Director of the company, Segun Opaleye, said: “We are
pleased to launch our CEC at
Still Earth Capital Finance. The CEC has
been set up to promptly receive and attend to all your enquiries,
requests and complaints.
“Equipped with the latest technology, product knowledge and effective
customer handling skills, our customer service officers are available
to deliver a unique experience each time you contact us for enquiries,
requests and complaints about our products and services.”
Meanwhile, he said SMEs can also get advice on how to establish
Letters of Credit (LCs) and be guided on issues around corporate
governance, adding that understanding the customers’ business was one of
the easiest ways to meet their needs.
“For us, the business model is very clear. You really cannot advise
customers if you do not know their business. That is why understanding
the customers’ needs and business model remain a priority for us in our
drive to build wealth for our clients”.
Opaleye noted that the company will continue to provide exceptional
service experience to clients and financial partners, while enhancing
the growth and success of their businesses.
Already, SEL Capital offers financial advisory services, wealth
management, investment advisory services and funding solutions to
individuals, Small and Medium-scale Enterprises (SMEs), corporate
institutions, government and High Net-worth Individuals (HNIs).
According to him, the company is committed to becoming a gateway and
catalyst for mobilising capital for growth and development across
Africa.
He said clients can make enquiries on the company’s services
including but not limited to consumer finance, Small and Medium-scale
Enterprises (SMEs) funding and structured finance, as well as its
project finance, financial advisory and wealth management services.
He said that SEL Capital will continue to distinguish itself by
providing exceptional services that will help customers achieve
sustained growth in their businesses.
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