A customer prepares to use the Lipa na M-PESA service at an Uchumi
counter in Nairobi on January 27, 2015. PHOTO | DIANA NGILA | NATION
MEDIA GROUP
NATION MEDIA GROUP
The government last year collected Sh2.3
billion through its e-Citizen portal, cutting out middle men who thrive
on corrupt deals in government services.
Statistics
by the ICT Authority stated that already 41 services are live on the
portal among them; the land rent payments, immigration services, the
National Hospital Insurance Fund, National Social Security Fund and
Higher Education Loans Board remittances.
The
site launched in 2014 is a gateway to all government services, enabling
locals and foreigners to apply for government to citizen (G2C) services
and pay via mobile money, debit cards and e-Citizen agents.
“The
system has digitised government inbound payment service transactions,
hastening service delivery, reducing transaction costs and safeguarding
revenue,” said the National Treasury Cabinet Secretary Henry Rotich.
The portal is an initiative by the National Treasury, though it is managed by the ICT Authority of Kenya (ICTA).
The
portal which has so far registered 1.23 million Kenyans uses the
Integrated Population Registration Services (IPRS) to provide adequate
details (used for background checks) of birth, acquisition of identity
cards, driving licence, passport, NHIF and NSSF cards of users.
ROOT OUT FRAUD
Banks
and insurance companies use the IPRS system to root out fraud where
some unscrupulous individuals forge identifications documents and
proceed to make claims for compensation.
A
‘Digitising government payments Kenya study,’ report by consulting firm
Accenture states that indeed there are cases, “of government employees
operating multiple receipt books in order to divert funds".
Further,
the report points out that the e-Citizen program is key in moving the
country towards its set Vision 2030 targets, by addressing
inefficiencies in government payment systems.
Payments
through the portal are made electronically, so as to significantly
reduce administrative costs, minimise leakages and expand access to
payment points.
Priority areas of the
e-Citizen which were in the past filled with middle men include;
payments for business registration, land transaction services and motor
vehicles.
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