MINISTER for Works, Transport and Communication, Prof Makame Mbarawa, has directed Tanzania Airports Authority (TAA) to improve service in order to expand the level of investment in the country.
Prof Mbarawa issued the directive in Dar
es Salaam, saying the improvement of airport services would attract
more people to invest in the country.
“All important services, such as rescue
and fire brigade as well as health should be under TAA to bring closer
the service to customers,” said the Minister during his familiarisation
tour to the authority.
The tour also took the Minister to
Tanzania Civil Aviation Authority (TCAA) where he issued the same
directive to the authority, saying TAA should put up investment building
to increase its scope of revenue.
“The mission to expand revenue should
not affect the people instead the authorities (TAA and TCAA) should look
for other sources of income,” he said.
Prof Mbarawa noted that the revenue
should be accrued from companies which are under the authorities.
“Serving a customer should not exceed more than ten minutes. The
customer should not be embarrassed,” he said.
Earlier, TAA Director General, Eng
Suleiman Suleiman, said the authority has improved transport service,
adding that rescue department has been improved
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