The year has ended and it’s time for the scorecards to come out.
For the government, it will be fairly easy because the score shall be based on some of its public projects highlighted here
earlier in the year, mainly the laptop project, the digital migration
process and the transformation of the ICT Board into the ICT Authority.
The
laptop project seems to have either been put on the back-burner or
suffered a silent death. After multiple attempts that all ended up in
the courts, the project has bought itself time to re-organise and review
its objectives and implementation outside the electioneering rhetoric.
It
remains to be seen whether it will resurrect later in the coming year,
but for now the laptop project scores 4 out of 10 and walks away with a
solid D.
The process of converting our
broadcasting from analogue to digital seems to have followed the
now-familiar path – tendering, complaints, the courts and finally
injunctions. Luckily, the Supreme Court gave both the government and
local broadcasters a lifeline by allowing them to negotiate an agreeable
way forward.
NEW EXTENSION DECLINED
Things
moved fast thereafter. Nairobi is set to switch over to digital
broadcasting by December 31 2014, with the rest of the country following
suit over the next three months. But not all is smooth. Apparently the
local broadcasters are not yet ready and wanted another extension,
which the government declined to give.
With a
global digital migration deadline of June 2015, this is understandable
but our fairly “court-happy” culture, does cast some shadows on an
otherwise successful process. Either way, for now things look promising.
Therefore, 7 out of 10 (B) is what the digital migration process shall score.
The
transformation of the government ICT Board into an ICT Authority with
mandate to consolidate and oversee all ICT activities across government
was the next project highlighted earlier in the year. Again, the courts
were invited to arbitrate as soon as the ICT Authority Board was
gazetted. Some industry players felt the composition of the Board had
left them out and included too much government representation at their
expense.
Additionally, the appointment of the CEO
was also challenged, despite the legal notice giving the Cabinet
secretary the sole prerogative to appoint one.
Perhaps
these court challenges have subdued, if not undermined the authority and
impetus of an otherwise well thought-out transformational plan for ICT
operations in government.
NEW NAME, SAME PROBLEMS
Whereas
the ICT Authority has delivered an ICT Master Plan and secured
specialised, international ICT training for young Kenyans, among other
initiatives, it has not really secured and enjoyed the ICT oversight
role across ministries and government agencies that was envisioned.
Therefore 5 out of 10, or C, is what the ICT Authority can get away with - and that is after being very generous.
Also
in the ICT sector, another important player, the Communications
Authority of Kenya, has had its mixed bag of experiences. In line with
the new constitution, which required it to be an independent and
autonomous agency, its governance structures were recently revamped.
Specifically,
the method of appointing Council (formerly Board) members was revised
to allow for public participation by way of applying for the positions.
Further, a committee comprising of stakeholder representatives was
mandated by law to shortlist candidates for the final council
appointments to be made by the ICT Cabinet Secretary and the President. A
new Council is in office.
The Communications
Commission of Kenya also rebranded itself as the Communications
Authority of Kenya. Rebranding has not, however, cured the old
“elephant” problem facing the regulator, which is that the
telecommunication market suffers from acute market-concentration
syndrome.
One operator, namely Safaricom, continues to
dominate, enjoying over 70 per cent of the market share in the various
voice, data and mobile money sub-sectors. Indeed the sector maybe by law
liberalised, but in practice it remains monopolised with the regulator
seemingly unable to reverse the situation.
MARKET CONCENTRATION
Furthermore Orange-Telkom is on its death-bed, seeking investor funding and threatening to bail out, unless it receives another infusion of government money
from your taxes. Airtel is making some necessary but still unsuccessful
noise, by partnering with Equity Bank in an attempt to scratch back
some of Safaricom's market share.
As if that were not
enough headache for the rebranded CAK, the government has given
Safaricom a multibillion-shilling security tender to provide bandwidth
infrastructure for digital cameras that would monitor our city streets
for emerging terrorist threats.
In view of the above
development, the regulator was naturally forced not only to renew
Safaricom's licence but also to top it up with a 4G licence, despite
having repeatedly threatened to revoke their licence unless they
improved on their Quality of Service.
Nevertheless, the regulator comes out with a score of 7 out of 10 (B),
mostly earned from the previous years' efforts rather than success in
the current year. However, unless they address the market-concentration
challenge in the coming years, they will quickly find themselves below
average.
Before we conclude, we must think about the new Security Amendment Act, that we discussed the other week when it was still a Bill.
It will be interesting to see how it will impact the overall
performance of the ICT sector in the coming year. Even as the courts
decide its legality or otherwise, it will score a neutral 5 out of 10 (C). This is because its use or abuse is what will make the difference.
Like
a gun, it all depends on how and on whom it will be used. If the gun
finds itself in the hands of a thug, you can predict the outcome.
However, if it is in the hands of an ethical, upright policeman, you
will surely be safe and sound.
Hope you had a merry Christmas. Looking forward to a safer, happier New Year.
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