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Tuesday, July 1, 2014

Who will answer for PR debacle in the US?

The National Mall in Washington, DC, with the Washington Monument in the background. Kenyan musicians paralysed crowd-pulling sessions at the ongoing Smithsonian Folklore Festival in Washington to protest an alleged breach of contract by the Ministry of Sports, Culture and the Arts. PHOTO/FILE

The National Mall in Washington, DC, with the Washington Monument in the background. Kenyan musicians paralysed crowd-pulling sessions at the ongoing Smithsonian Folklore Festival in Washington to protest an alleged breach of contract by the Ministry of Sports, Culture and the Arts. PHOTO/FILE 
By Editorial
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Kenya has suffered bad publicity in recent times due to insecurity arising from frequent terror attacks perpetrated by Al-Shabaab.
Consequently, several Western nations have issued travel advisories leading to massive cancellation of business travels to the country.

 
As a result, the government set out last week to mount a marketing campaign in the US and other Western capitals to convince the world that ours was not a lost cause and that Kenya still stood out as a major business destination in the region.
The campaign involved participating at an international cultural festival in Washington, DC, which by all counts has been a crowd-puller.
Unfortunately, the campaign turned into a fiasco when the cultural ambassadors comprising musicians and other artists staged a protest for non-payment of allowances and professional fees.
At a grave moment like this, when the country’s image is battered, nobody wants to hear of such a debacle.
Government functionaries have explained the hitches that delayed the payments. In fact, the amounts involved are not massive and one can even fault the artists for being unpatriotic.
But none of that helps Kenya’s case. Not when the international press has picked up the matter and blown it out of proportion.
Kenya can do better and deserves better from its international marketers, including the Cabinet Secretaries and ambassadors charged with the task.
The lesson is that what one can dismiss as a small hitch may end up becoming so big it overshadows all the good that has been done.
Let the matter be resolved amicably and those who caused the mess should answer tough questions.
No efforts should be spared to market the country, and that must be done professionally.

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