Kampala. The habit of high end
restaurants and hotels to peg their bills on the dollar
scares away local consumers from such facilities, Uganda Hotel Owners Association, has said.
This, they said, has as a result, made the survival of majority of such facilities in the hospitality industry to largely depend on foreign clients, a model that is not sustainable.
scares away local consumers from such facilities, Uganda Hotel Owners Association, has said.
This, they said, has as a result, made the survival of majority of such facilities in the hospitality industry to largely depend on foreign clients, a model that is not sustainable.
Speaking
ahead of the 6th Annual Uganda International Hotel and Restaurant Expo,
due for September, Ms Jean Byamugisha, the Uganda Hotel Owners
Association executive director, said the local population should be part
of the segment that is enjoying services offered by the hospitality
industry.
“There is a perception that the quality of services offered in hospitality industry are not for domestic consumption. That, I must tell you is a wrong perception. We are working together with industry players to come up with domestic rates because we believe the industry cannot thrive without local consumption,” she said.
Apart from the billing system, a number of people have raised concern on how restaurants and hotels profile their menus, which in most cases excludes local consumers.
“There is a perception that the quality of services offered in hospitality industry are not for domestic consumption. That, I must tell you is a wrong perception. We are working together with industry players to come up with domestic rates because we believe the industry cannot thrive without local consumption,” she said.
Apart from the billing system, a number of people have raised concern on how restaurants and hotels profile their menus, which in most cases excludes local consumers.
Mr Isaiah Kojwang, the Holiday
Express Hotel director of sales and marketing, said until the population
believes that the rates are fair, hotels rooms will continue to go
empty, which has a bearing on investment.
“The idea that these facilities foreigners and the wealthy should be discarded,” he said.
The hotel industry in Uganda largely depends on foreigners, which creates a lot of unhealthy competition. Mr Kojwang said the industry must devise ways to draft local consumers into their programmes to appreciate the industry.
“The idea that these facilities foreigners and the wealthy should be discarded,” he said.
The hotel industry in Uganda largely depends on foreigners, which creates a lot of unhealthy competition. Mr Kojwang said the industry must devise ways to draft local consumers into their programmes to appreciate the industry.
However, he said, “this can only happen if we give them affordable rates and in local currencies”.
He said Uganda needs to emulate Kenya, which ensures that rates for local consumers are lower than those of foreigners.
Mr Vivian Lyazi, the assistant commissioner in charge of tourism at the Ministry of Tourism, said government has always held that domestic market which includes lodging, event planning, theme parks, transportation and cruise line, among others is crucial for the prosperity of the hospitality industry.
He said Uganda needs to emulate Kenya, which ensures that rates for local consumers are lower than those of foreigners.
Mr Vivian Lyazi, the assistant commissioner in charge of tourism at the Ministry of Tourism, said government has always held that domestic market which includes lodging, event planning, theme parks, transportation and cruise line, among others is crucial for the prosperity of the hospitality industry.
“We are aware
that there has been some difficulties in local consumption because some
industry service providers are charging for their services in dollars.
But the situation is improving. We have continued to urge industry
players to offer affordable rates for the domestic market without
compromising the quality of services,” he said.
Domestic tourism
According
to Mr Vivian Lyazi, the upcoming Uganda Hotel and Restaurants Expo
2018, will be important, especially in regard to promoting of domestic
tourism.
Uganda has a number of service industry that charge in dollars key among which include real estate, hospitality and accommodation, among others.
Uganda has a number of service industry that charge in dollars key among which include real estate, hospitality and accommodation, among others.
iladu@ug.nationmedia.com
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